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SafeKey is a secure password management service designed to remove the everyday frustration and risk of managing business passwords. At its core, SafeKey stores your website and system login details in a secure, encrypted vault. Instead of staff needing to re...

Built in New Zealand, for New Zealand businesses SafeKey is a New Zealand-based service with real, local support. You deal with people who understand the local business environment, not a faceless overseas provider in a different time zone. Your data stays i...

SafeKey comprises several components that work together to deliver a secure and reliable password management service. While most customers don’t need to know how everything works behind the scenes, understanding the basics can help you get the most value from ...

SafeKey is built on a combination of proven commercial and open-source software. By leveraging these trusted platforms, we can focus on what matters most to New Zealand businesses: security, reliability, and value. Security is taken very seriously within Safe...

Password Pain Password pain is something that every business experiences. Being a necessary evil that won't disappear any time soon, SafeKey is a product designed to alleviate some of these problems.  Identified Password Security Pain Points Writing passw...

SafeKey offers both email and telephone support.  Support packages will be made available and can be purchased in 1hour, 3hour or 5-hour blocks. If you are an existing Logical Solutions customer, your standard support allocations and service agreements may al...

Cyber-Insurance Providers Cyber-insurance providers in New Zealand increasingly assess whether an insured business has implemented reasonable and appropriate security controls. Organisations such as IAG place particular emphasis on access control and credenti...

Many businesses rely on online supplier portals, accounting systems, wholesalers, utilities, councils, cloud platforms, and industry-specific services. These sites increasingly require two-factor authentication (2FA), which improves security but can create fru...

Example: A company has 10 Employees/users (1 x Administrator and 9 x Normal users) 10 users x $36 = $360 + GST per year

It is important to understand that SafeKey has two core web portals. SafeKey License Management Portal: This is where you add users and obtain new licenses. User license MUST be added and accepted before they can interact with the SafeKey Vault portal. Saf...

Once you have completed the account creation form, an email will be sent to you allowing you to log in. At this point, you can nominate how many users the service is needed for. The service is paid for on an annual basis ($36 + GST per user per year), but it ...

When payment is received, your individual password vault deployment will start.You will see the progress of your deployment as shown on the deployment progress page. Upon completion, you will receive an email invitation to configure access to the newly config...

You will now receive a further email. This email will invite you to log in and set a SafeKey master password. Every user must have a unique master password. Being the first user will make you the "Vault Owner"Create a MASTER Password and a hint for the new vau...

The Email you receive should look like the one below. If you do not receive an email, check your spam or junk folders. Click the "Activate your Account" button to complete the master customer vault configuration. If you see the error below, "This activ...

  Complete the checkout page and complete payment

As previously described, two management interfaces are used. The License Portal interface is about managing and adding users to your SafeKey Instance. The Vault portal is about managing each user and their access.  It is important to understand that, by defa...

Once you have created your organisation, we now need to create the organisational collections. Collections are used to decide what details to share with whom. While you can set individual rights for a user, the collection defines who has access to the password...

We now need to configure an Organisation. Think of an organisation like your business identifier. Click on the "+ New Organisation" and enter the name for your organisation.  Click on Submit to create the organisation. You should now see the organisation ap...

Now that you have created your Organisation(s), you can set about managing them. To do this, you need to change the "Admin Console" by clicking on the option in the bottom left of the portal.  Once in the Admin Console, select the organisation you want to m...

To share password details with other staff or users, we first need to invite them. For a user, joining SafeKey is a two-step process.   Step One - Joining the specific vaultStep Two - Joining an organisation To join the Vault. To invite users to the vault, ...